ABSTRACT:
Background
The rapid evolution of technology is reshaping professional practice and service delivery, creating challenges and opportunities for professional regulation.
Objective
This study examined the impact of technological change on regulatory activities, policies, and practices across Canadian regulators, as well as the challenges and concerns expressed by individuals actively involved in regulation.
Methods
We conducted a mixed-methods study including a pan-Canadian survey with 119 respondents and interviews with 12 participants. An advisory committee of regulatory experts provided guidance throughout the study.
Results
Technology is impacting most spheres of regulatory activities and regulators are implementing many changes to address the risks associated with technology in professional practice. Despite challenges, participants expressed optimism about technology’s potential to enhance regulatory practices, including through artificial intelligence. While most regulators were proactively implementing changes to address technological risks, the adoption and use of new technologies varied across different regulatory bodies.
Conclusion
Collaborative efforts among regulators are important for developing evidence-based frameworks that balance technological innovation with risk management while retaining the essential human aspects of professional regulation. Medical profession regulators are well-positioned to lead these types of collaborative efforts across different jurisdictions.
